CoopTel’s mission is to offer diversified and dependable telecommunications products and services, evolving to meet the needs of its clients and at competitive prices thanks to the contribution of evolving technologies and competent and involved partners.

To fulfill its mission, CoopTel has adopted the following strategic orientations:

• Encourage clients to become members in order to preserve and promote our cooperative identity.
• Participate in social and economic development.
• Develop and promote new telecommunications products and services thanks to the contribution of evolving technologies in order to offer its clientele a choice of diversified and dependable products and services evolving to meet their needs
• Continuously improve productivity and efficiency so as to offer competitive rates.
• Expand our geographical territory in order to become a telecommunications company serving the regions of Quebec.
• Associate ourselves with competent and committed partners in order to improve the quality of our products and services while promoting inter-cooperation.
• Give a sense of responsibility to its workforce through management based on communication and through training to reinforce competence and mobility.